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Once again you have really pulled through. I heard that you are the best and I can see for myself you are.
CC
Cisco
We use Tigerfish Air to get our transcripts in around an hour. From start to finish the process is seamless and that sure makes my life a lot easier!
HT Intel
Can't tell you how much we have enjoyed using Tigerfish. Each time I've called you in a pinch I've been able to talk to a real voice. That's huge.
BO, Presentation Strategies
I have come to expect excellent service and a great value from Tigerfish over the years. I’m pleased with the ease of use and the quick turnaround. Overall, I remain really pleased.

MB Haas, Jr. Fund
You guys were terrific. We were very happy with the customer service, the quick turnaround and the quality of the transcription.

AL, The California Wellness Foundation
Once again you have really pulled through. I heard that you are the best and I can see for myself you are.
CC
Cisco

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Once again you have really pulled through. I heard that you are the best and I can see for myself you are.
CC
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Tigerfish. The word on time.

Intelligent writing, lexicographical expertise, first rate research — we’ve been there and we know how to make it work.

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Video producers and filmmakers need accurate verbatim transcripts for editing.
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Tigerfish has been working with filmmakers, journalists, and video producers for over twenty years.  Our goal is to contribute seamlessly to your editing process.  Rely on Tigerfish for:

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We figure that the artistic and professional side of your job gives you enough to think about.  So make use of Tigerfish. Tell us what you need and we’ll get it right.

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GM
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You spend months planning your convention.  We certainly hope everything goes according to plan, but we also know that sometimes it doesn’t.  No matter what, you can count on Tigerfish.

We’ve been working with convention planners for over twenty years.   Our goal is to seamlessly take care of all of your transcription needs.   Rely on Tigerfish for:

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Managing the logistics of your convention is plenty to think about.  So make use of Tigerfish. Tell us what you need and we’ll get it right.

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Tigerfish has been assisting the legal community for over twenty years.  Our goal is to seamlessly take care of all of your transcription needs.   Rely on Tigerfish for:

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You need every tool at your disposal.  So make use of Tigerfish. Tell us what you need and we’ll get it right.

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DD
Federal Trade Commission
Accurate rendering of scientific terminology is essential for medical communication.
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Tigerfish has been working with the healthcare industry for over twenty years. Our goal is to seamlessly take care of all of your transcription needs.  Rely on Tigerfish for:

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  • Highest standards of confidentiality and strict non-disclosure policy

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Your professional world is evolving quickly.  So make use of Tigerfish. Tell us what you need and we’ll get it right.

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The medical terminology was perfect, and our experts found them easy to work with. Thanks so much for the excellent job!
JK
National Tuberculosis Center
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You need the highest quality transcripts to develop an in-depth analysis.  Tigerfish has been assisting researchers for over twenty years.  Rely on Tigerfish for:

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Things move quickly and there’s a lot to pull together.  So make use of Tigerfish. Tell us what you need and we’ll get it right.

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We are thrilled with the transcripts. We have read them over and they look very good.


AL
University of California, San Francisco
Focus groups, internal review, brainstorming: quality transcripts are the foundation of effective campaigns.
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You need the highest quality transcripts to develop a first-rate plan.  Tigerfish has been mixing it up with the PR community for over twenty years.  Rely on Tigerfish for:

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  • Highest standards of confidentiality and strict non-disclosure policy

  • A transcript formatted to meet your needs

Things move quickly and you need to stay a step ahead.  So make use of Tigerfish. Tell us what you need and we’ll get it right.

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Everything was perfect. Thank you so much. We will be using you all throughout the year with many upcoming events.
JS
Meridian
Swift and accurate transcription of conference calls and strategy sessions enables effective evaluation. Confidential and secure.
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You need the highest quality transcripts to analyze the situation at hand. Tigerfish has been assisting consultants for over twenty years.  Rely on Tigerfish for:

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  • Fastest turnaround in the business (Tigerfish Air. It’s patented.)

  • Highest standards of confidentiality and strict non-disclosure policy

  • A transcript formatted to meet your needs

It’s a competitive world and there’s a lot at stake.  So make use of Tigerfish. Tell us what you need and we’ll get it right.

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Everything went well (as usual!) Thanks for the great work.
JR
Wells Fargo Funds Management

We use Tigerfish Air to get our transcripts in around an hour. From start to finish the process is seamless and that sure makes my life a lot easier!
HT Intel

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Can't tell you how much we have enjoyed using Tigerfish. Each time I've called you in a pinch I've been able to talk to a real voice. That's huge.
BO, Presentation Strategies

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guy who started it all

cityscape-350“At first, Tigerfish was a one person operation: I picked up cassette tapes and delivered printed transcripts by bicycle…”
Founder Adam Goldberg on the origins of Tigerfish.

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John Coltrane and Thelonious Monk played around the corner. Joe DiMaggio married Marilyn Monroe in the local cathedral. Francis Ford Coppola edited The Godfather on our street. Lenny Bruce performed at the Purple Onion. Allen Ginsberg and Bob Dylan hung out at City Lights Books. Ellen DeGeneres got her start here. Robin Williams worked new material a few blocks away. Humphrey Bogart, Lauren Bacall, Alfred Hitchcock, Jimmy Stewart, Clint Eastwood, and Woody Allen filmed here.

And for over twenty years San Francisco’s North Beach has been home to Tigerfish.

Call us up. There are some people we’d like you to meet.

I have come to expect excellent service and a great value from Tigerfish over the years. I’m pleased with the ease of use and the quick turnaround. Overall, I remain really pleased.

MB Haas, Jr. Fund

Tigerfish Blog: what you should know, and more

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Transcription Questions and Answers from Tigerfish Transcribing:

What is the difference between captions and subtitles? In film transcription, corporate television transcription, industrial video transcription, educational television transcription, […]

What is the difference between captions and subtitles?

In film transcription, corporate television transcription, industrial video transcription, educational television transcription, and documentary video transcription, the best transcription services are needed to provide video to text transcripts used for closed captions, subtitles, live captions, and myriad other uses.

 

Open captioning

In case, like me, you’ve wondered why ‘closed captioning’ isn’t just called ‘captioning’, here is the answer:  closed captioning means you can turn it off and on, while open captioning, also called burned or baked-in captioning, is always visible.

 

Subtitles

There is not a hard line distinguishing subtitling from captioning, but in general subtitling refers to text that is used to cross a language or dialect barrier, while captioning is text used to cross a hearing barrier.  Subtitles are therefore less likely to include text representing non-linguistic sounds (for example, “doorbell ringing”), and more likely to include translations of written text that appears in the video (for example, a newspaper headline in another language).  Sometimes captioning is called ‘subtitling for the hearing impaired.’

 
Jason Avery

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Book Report: “Surely You’re Joking, Mr. Feynman!”

Book Report:  “Surely You’re Joking, Mr. Feynman!” A series of posts on transcription related books, brought to you by Tigerfish […]

Book Report:  “Surely You’re Joking, Mr. Feynman!”

A series of posts on transcription related books, brought to you by Tigerfish Transcribing, a transcription service providing video transcription, audio transcription, general transcription, as well as legal transcription, medical transcription, corporate transcription, and more.

 

The Real Sound of Fake Language, Part 2

 

In the last post I was telling the story of Richard Feynman speaking fake Italian to real Italians. He loved the sound.  Not knowing the language, he ‘spoke’ just the sound. And this story, as written, is a wonderful example of how a text transcript can capture some of the feeling of the sound of language.  For many uses of transcripts this is not important:  we just need to know the words.  But it’s nice to see the possibilities of this kind of verbatim transcription.  The story comes alive in the transcript, because of the way the transcriber (Ralph Leighton) used capital letters to convey intonation and accented syllables.

 

Here’s a quote:

 

“There was an Italian radio station in Brooklyn, and as a boy I used to listen to it all the time.  I LOVed the ROLLing SOUNds going over me, as if I was in the ocean and the waves weren’t very high.  I used to sit there and have the water come over me, in this BEAUtiful iTALian.”

 

There are always choices to be made about how to transcribe spoken language–verbatim, or edited, whether to include information about other sounds, or about the way things are said.  In most business transcription, there is no notation of tone of voice or accent, but for storytelling such as this, transcripts for video and film, and in linguistics transcription, transcriptionists can indicate more about the ‘SOUNd’ of the talking, as well as the verbal content.

 

Ciao!

 

Ellen Park

 

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Transcription Questions and Answers from Tigerfish Transcribing:

  What is stenography and how is it used by transcription services?   Stenography   You’ve probably heard of stenographers, […]

 

What is stenography and how is it used by transcription services?

 

Stenography

 

You’ve probably heard of stenographers, and maybe seen one at work in a court room. Although they need to be able to type about 200 words per minute, they often project calm, and seem to be concentrating but not speedy.  Their hand movements sometimes appear rather musical, and not frantic. There are reasons for this!

 

Stenography renders words phonetically.  A stenotype or shorthand machine is a special keyboard which is chorded.  It has many fewer keys than a conventional keyboard, and stenographers press multiple keys at the same time (called ‘chording’ or ‘stroking’) to spell out syllables, words, or even entire phrases in one motion. That’s why a stenographer’s hands may appear to be making music. And perhaps it is also because there is some creativity involved:  each stenographer is choosing how to ‘spell’ a word phonetically, given that English (I just typed ‘Inglish’ in error, and I don’t think I ever make that particular mistake!) has so many homophones which must be differentiated. Stenographers develop their own ways of doing this.

 

Transcriptionists who use stenography must still produce a transcript in regular written language.  In the old days they would translate their own stenotype.  Modern stenotype machines usually incorporate computer processors which are set for the particular user, and automatically convert the stenotype into English. There usually is still a need for corrections and differentiation of the homophones to produce a finished transcript. Stenography is typically only used in settings where there is a need for live, real-time transcription, such as court, or events being televised with closed captions.

 

Transcriptionists who do not use stenography are typing directly into a language as it is normally written.  They use an ordinary keyboard, and a machine or software that allows them to start and stop an audio recording, or sometimes to slow it down or speed it up.  For general transcription purposes –most corporate transcription, legal transcription, financial transcription, focus group transcription, this is what serves best.

 

Jason Avery

 

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Transcription Questions and Answers from Tigerfish Transcribing:

  How do you make captions for live television?   Real-time Captioning Whether making captions for pre-recorded video or a […]

 

How do you make captions for live television?

 

Real-time Captioning

Whether making captions for pre-recorded video or a live event, high quality transcription services are needed.  In order to make captions you need skilled transcribers — whether they are stenographers producing a transcript in real time, or transcriptionists providing a fully edited transcript.

 

Real-time captioning (also called online or live captioning) gives viewers access to live news and other time-sensitive programming on television.  Using the skills of speech-to-text reporters, trained to type between 180 and 225 words per minute using stenographic machines, captions become visible within seconds.  However employing stenography for live captioning results in multiple errors and typos, as you’ve no doubt observed if you’ve watched a captioned live television show.  If you require high quality edited transcripts there’s no match for transcription using a traditional keyboard.

 

For pre-recorded programming, transcripts are made, usually by a dedicated transcription service, then edited and formatted according to the needs of the producers.  Transcripts are time-coded, and the captions can then be created and positioned before airing or streaming.

 

When programs contain a mixture of live and prepared content, an edited transcript is often made ahead of time for the pre-recorded portions, and stenographers create an up-to-the-minute transcript for the live portions. Then captions are created using both of these.

 

Jason Avery

 

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Book Report: “Surely You’re Joking, Mr. Feynman!

  A series of posts on transcription related books, brought to you by Tigerfish Transcribing, a transcription service providing video […]

 

A series of posts on transcription related books, brought to you by Tigerfish Transcribing, a transcription service providing video transcription, audio transcription, general transcription, as well as legal transcription, medical transcription, corporate transcription, and more.

 

The Real Sound of Fake Language, Part 2

 

In the last post I was telling the story of Richard Feynman speaking fake Italian to real Italians. He loved the sound.  Not knowing the language, he ‘spoke’ just the sound. And this story, as written, is a wonderful example of how a text transcript can capture some of the feeling of the sound of language.  For many uses of transcripts this is not important:  we just need to know the words.  But it’s nice to see the possibilities of this kind of verbatim transcription.  The story comes alive in the transcript, because of the way the transcriber (Ralph Leighton) used capital letters to convey intonation and accented syllables.

 

Here’s a quote:

 

“There was an Italian radio station in Brooklyn, and as a boy I used to listen to it all the time.  I LOVed the ROLLing SOUNds going over me, as if I was in the ocean and the waves weren’t very high.  I used to sit there and have the water come over me, in this BEAUtiful iTALian.”

 

There are always choices to be made about how to transcribe spoken language–verbatim, or edited, whether to include information about other sounds, or about the way things are said.  In most business transcription, there is no notation of tone of voice or accent, but for storytelling such as this, transcripts for video and film, and in linguistics transcription, transcriptionists can indicate more about the ‘SOUNd’ of the talking, as well as the verbal content.

 

Ciao!

 

Ellen Park

 

Permalink
Click to close this case study

Book Report: “Surely You’re Joking, Mr. Feynman!”

Book Report:  “Surely You’re Joking, Mr. Feynman!” A series of posts on transcription related books, brought to you by Tigerfish […]

Book Report:  “Surely You’re Joking, Mr. Feynman!”

A series of posts on transcription related books, brought to you by Tigerfish Transcribing, a transcription service providing video transcription, audio transcription, general transcription, as well as legal transcription, medical transcription, corporate transcription, and more.

 

The Real Sound of Fake Language

 

Just another note about the physicist Richard Feynman and transcription.  I was reading some of the stories in “Surely You’re Joking, Mr. Feynman!”  Adventures of a Curious Character, a book of transcripts of anecdotes Feynman told about his life and various kinds of mischief he got into.  The stories were told to Ralph Leighton, the transcriber, while he and Feynman played the drums together, and then transcribed on a typewriter.

 

In one story Feynman talks about loving the sound of Italian, and spontaneously speaking fake Italian back to people who call to him in Italian!  Nobody seems to notice or mind that the words aren’t real–it sounded like Italian, and that seemed to be enough!  It’s a funny tale.  And the transcript highlights the spoken nature of the story and conveys the way it was told, by using capital letters to emphasize syllables.  This simple device captures the rolling sound of the fake Italian beautifully. Just by reading, you can hear in your mind the enthusiasm of Feynman for the sounds, and easily imagine him telling it aloud.

 

Ellen Park

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