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Once again you have really pulled through. I heard that you are the best and I can see for myself you are.
CC
Cisco
We use Tigerfish Air to get our transcripts in around an hour. From start to finish the process is seamless and that sure makes my life a lot easier!
HT Intel
Can't tell you how much we have enjoyed using Tigerfish. Each time I've called you in a pinch I've been able to talk to a real voice. That's huge.
BO, Presentation Strategies
I have come to expect excellent service and a great value from Tigerfish over the years. I’m pleased with the ease of use and the quick turnaround. Overall, I remain really pleased.

MB Haas, Jr. Fund
You guys were terrific. We were very happy with the customer service, the quick turnaround and the quality of the transcription.

AL, The California Wellness Foundation
Once again you have really pulled through. I heard that you are the best and I can see for myself you are.
CC
Cisco

Face-to-face: Transcribing Client Meetings

How can transcribing client meetings help your business?  It’s all about the personal interaction. Recording and transcribing a meeting can allow you to be fully present with the person you are talking to.

Meeting a new person can be a big deal for your brain and nervous system.  You have to remember her name, take in her personality, represent your company well, and smile.  Sometimes it’s easy, and sometimes it can feel like a lot to keep track of.  Recording and transcribing the meeting can free you up to really give the person your full attention.  And that’s always good for business.

Listen to the Client

Meeting the client is all about face-to-face interaction.  It’s about shining your shoes, putting your best foot forward, firming up your handshake and shaking on a deal, or at least a relationship.  A crucial piece of the puzzle is listening.  Whose opinion counts?  The client’s!  You need to know as much about this person’s opinions as possible.   What will free you up to listen and learn?

The first step is to do research before the meeting.  Review their website.  Look at blog posts and vision statements to get a handle on their company’s culture and message.  Read any articles they have written, and review their proposals and letters to you.  Look at any mission statements they have made.  Search for transcripts of interviews or quotes in articles from members of their company.  Find out what they know about what they want, and then anticipate what they will discover they want.

In the client meeting, make a recording, and have the audio file transcribed.  This is one of the easiest ways to let yourself be one hundred percent present with the client.  If you record and transcribe the client meeting, you don’t need to worry about taking notes, or wonder whether you’ll remember the specific details of key points.

Carmen Perry / Best Practices

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